Here are some frequently asked questions
Where is the Plexus office based?
Do you provide one-off assistance?
Which geography do you cover?
What is an ideal client for Plexus?
What size businesses does Plexus support?
What is your track record of keeping clients?
What sectors do you work with?
What certificates or qualifications do you have?
What clients departments do you work with?
What types of questions do you get?
What guarantees and risk reduction can you offer?
What type of support do people ask for?
The most frequent support we provide are for IT infrastructure, servers, networks, telecommunications, desktop and laptop computers and smartphones. When an aspect of IT is no longer working it is frequently at the technology level that the problem lies. Sometimes the support requests are because applications are no longer functioning, or the users are unable to get the reports or information they need. And occasionally itÃ¢â¬â¢s because people have forgotten how to do something, or the prime person is away and the cover person is unfamiliar with the system.
Do you partner with other organizations?
Do you offer ongoing support contracts?
What are your core strengths?
For more information about our IT support packages for businesses in Kent or Sussex, or and of our other services please contact us to speak to one of our specialists.
For more information about our IT support packages or other services, please contact us to speak to one of our specialists.